Getting an interview
is an achievement. It is the reward for your job searching activity.
But you may have mixed feelings and be dreading the interview itself.
- Confirm to the Company that you will attend
- Research the job. Work out what the
employer will be looking for. They may use a Job Description (list of duties and responsibilities of the job) and employee specification (list of what skills, abilities
and characteristics the job holder should have) to decide on
the qualities of the ideal candidate. It helps if you get a
copy of these - though not all Companies have them. If the job
was advertised, try to work out from the advert what their requirements
are likely to be.
- Research the Company. - Re-read any information
you have gathered from your contacts, company literature, company
directories, trade journals, newspaper articles etc
- Research the interview - find out what the
procedure would be, e.g. how many interviewers? Will you have
to take a test?
- Re-read your CV/Application Form before the
interview
- Think about what questions you are likely
to be asked and practise your answers. Remember that the interviewer
is trying to find out:
Can you do the job? Will you fit in?
- Make a list of the questions you want to ask.
- Choose smart and appropriate clothing.
- Make sure you know exactly where the interview will be held.
- Check your route and if necessary do a test run for the journey
at a similar time of day.
First Impressions
- Arrive on time - that is, 15 minutes early.
- While you are waiting, make sure you are
polite and friendly to the receptionist, they are often asked
for their impressions of the candidates.
- Use the time to read any literature on the
Company which is lying around have a last look at the information
you have on the job, or chat to the receptionist and see if
they have any useful information about the Company. Also take
the opportunity to find out the name of your interviewer if
don’t know it.
- Relax - breathe deeply.
- When you go in, smile and say good morning/good
afternoon.
- Shake hands with the interviewer, make it
firm.
- Use the interviewer’s name if you can.
- Look the interviewer in the eye - without
staring!
- Don’t smoke, even if you are invited to.
- It’s safer not to accept a tea or coffee
during the interview Drinks tend to interfere with answering
the questions and make it more noticeable if your hands shake.
Conversation
A good interview is a two-way process; a conversation
and not an interrogation. Interviewers are human too and can sometimes
suffer from interview nerves. They can dry up if things go badly.
If there is a silence, don’t feel that you have to fill it, if you
have said all you want to say.
You should be as close as possible to your normal
self. Be friendly and let your sense of humour come out, as long
as you don’t overdo it.
Listen carefully to what the other person is saying. Smile to show interest and enthusiasm.
The key to the interview is to:
9;Think positively about what you have to
offer.
Use every opportunity to show the employer
you have what they are looking for.
You will already have spent time working out what
you think the employer is looking for. Once you are in the interview
you can make sure - by asking them!
For instance,
;"What sort of person are you looking
for?"
"What type of experience is expected?"
They may not be willing or able to answer, but
if they do you can spend the rest of the interview showing how you
meet their requirements.
- Avoid straight yes/no answers where you
can. Unfortunately you cannot rely on your interviewer to
give you helpful openings, but most questions can be turned
to your advantage.
The interviewer has only your past career history
and way you put it across to go on. If you do not say much, they
probably will not offer you the job. For instance, if you are asked
something like "so you left Thompson’s to work for Jacksons'.
Instead of simply saying "yes", you can explain why you
moved and what new responsibilities and experience the move gave
you.
- Listen carefully to the question.
- Speak clearly and stick to the point. Leave out things
which are not relevant to the question or which don’t help to
sell you. Avoid rambling and being vague.
- Show the interviewer you have prepared by bringing
in your knowledge of the job and the Company.
- Check if you have given the interviewer enough information, e.g. "would you like to know a bit more about that?"
- Ask for clarification if you don’t understand a question.
- Give examples to back up your claims where you can,
e.g. "I have always been successful in meeting targets,
for instance in the last 6 months"
- Take time to think before answering. You can allow
yourself time by repeating questions.
- The interviewer may appear to be asking information you have
already given on your CV or Application Form. You should still
answer, rather than saying, "that is on my CV". They
may be double-checking or may not have had time to read in detail.
- Be positive about your skills and achievements. There’s
no room for false modesty during an interview.
You will probably be asked towards the end of the
interview if you have any questions. Asking intelligent and considered
questions during the interview is one of the best ways of making
a good impression. It is another chance to show off your knowledge
of the company and the job (reading the company literature may help).
Some example questions:
- What sort of induction training would I receive if I got
the job?
- Would the opportunity arise for me to develop for me to
develop skills in other areas?
- Do the latest developments in this area mean you will be
buying new equipment?
- I hear you have introduced a new system of quality control
- what effect has it had on the results of the department?
- I understand you are opening a new branch in stoke. Will
it be selling the same products as this branch?
- Are you planning any now products now the 93 model is so
well established?
- I read in the paper about the opening of ABC Ltd near here,
how is this likely to effect you?
Write your questions down - there is nothing wrong
with bringing out a list during the interview and admitting that
you noted a few questions down.
Am I the person you are looking for?
There is one very important question you should
ask in every interview you attend - the one which tells you if the
employer thinks you have what they are looking for. You can ask
it in various ways:
"Have I got the sort of experience you
are looking for?"
"Am I the sort of person you have in mind
for this job?"
If you don’t ask this question, you cannot find
out if they have any doubts about you (or have the opportunity to
deal with these doubts).
- Make you sure you know what happens next.
That is; will they phone or write? How long before they contact
you?
- Smile, thank the interviewer for their time and shake their hand
Then reflect on the interview and your performance:
What did you do well?
What you could have done better?
Now you have to wait for the result. If they promised
to let you know by a certain date and don’t, it doesn’t hurt to
ring and ask.
If you weren’t successful this time, try to work
out why. You could even ask the interviewer.
Try not to take a rejection to heart. We all know
how much competition there is in today’s job market. There may simply
have been another candidate who was better qualified or more experienced.
Think of an unsuccessful interview as practice
for the next one.
Note: it is always worth writing to thank
the interviewer for their time and asking to be considered for any
future vacancies.
The most common form of selection is one to one
interviews, but it isn’t the only form. Here is a summary of some
other selection procedures:
Multiple Interviews
E.g. first with the Personnel Officer, the Line
Manager, the Head of Department. Whichever is first is probably
a screening interview. Treat it in the same way as any other interview.
Panel Interviews - with two or more interviewers
- Don’t be intimidated by this, all the same rules apply to
panel interviews.
- One of the panel will be in charge of the interview, but they
are not necessarily the one with the final say on who gets the
job.
- Make a mental note of all their names and who does what.
- Address your answers to the person asking the question, but
acknowledge the other by looking at them.
- Don’t be put off if the panel takes notes, they will have
done the same for everyone else.
- When it comes to questions, try to ask them to the most appropriate
person.
- At the end of the interview, look at each of the panel in
turn, thank them and shake hands.
Some companies will ask you to take one or more
tests as part of the selection process, as well as attending an
interview.
The most common types are:
Ability Tests - to check skills and knowledge
eg by asking a mechanic to demonstrate a particular task or asking
a secretary to type a letter
Aptitude Tests - e.g. tests of mental ability
or IQ, show your general intelligence and ability to learn. They
involve tasks such as spotting patterns or odd ones out in groups
of shapes or numbers
Personality Tests - where the Company is
looking for what they see as the right characteristics for the job
It can be useful to practice tests, especially
if you are unsure what to expect. There are books of example tests
available - ask in a library or bookshop.
The main things to remember are:
- Read the instructions carefully. If you don’t understand,
ask.
- Some tests have no right or wrong answers, just answer them
honestly
- If you can’t answer a question, leave it out and come back
to it later if you have time
- Don’t worry if you don’t finish, some tests are designed that
way
- If you have time at the end, go back and check your answers
The importance of
preparation for interviews
cannot be stressed too much.
If you do not plan and practice what you will say
and how you will say it, you almost certainly will not get the job.
You must:
- Take time to research the Company, the job and the interview
process.
- Think about likely questions and plan your answers.
- Be clear in your mind what you have to offer and how you will
put that across to the interviewer.
And
remember, if you do all this you will eventually be successful !!!